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Frequently asked questions

Q&A: How to join the Agnet Partner Program?

a) If your company hasn't joined the program yet:

  1. Create a user account for the portal
  2. Log in to the portal with your user account

  3. Fill in the enrolment questionnaire

  4. Submit

Airbus will check the company information and can accept or reject your request for the Agnet Partner Program membership.

b) If your company has joined but you need a user account, please see "How to add more users for your company in the portal?"

Q&A: How to add more people for your company in the portal?

The person who will act as the main user of the organization for the Agnet Partner portal can add other people to their organization in the portal. As the main user:

  1. When logged in, click on your name in the upper right corner.

  2. Click on "My users" in the menu. 

  3. Click on the "invite new user" button and type in the requested information for the person and click on "Send invitation".

  4. The invitees have to accept the invitation to your organization in the portal.

Q&A:  How to get access to see the API documentation ?

Prerequisites are that:

  1. your organization has an Agnet Partner Program membership and

  2. that the people who need to have access to the documentation are added to your company organization in the portal.

You can find the Agnet API documentation in the APIs tab.

Q&A: I have an issue. How to get support?

You can contact the support via email at agnet-partner.support@airbus.com.